Solutions – Legal Services Providers

call centre

Storacall have in-depth knowledge, not just of call recording, but of how these requirements apply to the legal profession including an integral understanding of FCA (formerly FSA) compliance and the Law Society’s good practice recommendations.

Storacall call recorders provide the following key benefits to law firms:

  • FCA regularity compliance
  • Verification
  • Dispute resolution and indemnification
  • Facilitate evidential requirements for court
  • Process and efficiency gains
  • Staff training
  • Call transcription
  • Fraud prevention
  • Call analysis for improving customer experience

Storacall includes many Law firms amongst it’s customers. Storacall systems are suitable for recording from 4 to 4,000 channels providing a solution that is totally flexible, totally manageable and totally affordable. Features include:

  • Secure password protected calls
  • Send copies of calls to staff or clients
  • Reliability and business continuity
  • Highest levels of system security and monitoring
  • Total recording across all communication platforms
  • Fast search and replay – every second counts!

Added resilience such as dual power supplies, mirrored raid drives and resilient storage to NAS can be added and if required our advanced evaluation, coaching and reporting and learning capabilities along with speech analytics are available options.

Peace of mind knowing this solution is proven in your market place and of course is backed by a company which has been in the telephony business for over 40 years.

Call our sales team today on +44(0)1932 710710.