Taxpayers are looking for better value so solutions need to be cost effective, robust, reliable and quick to access, that’s why Storacall solutions ensure you find the communication information you require quickly and easily, whilst helping to streamline business processes.

Working in the public sector can often feel like a thankless task, many employees are dealing with difficult situations but they do this in the knowledge that they are contributing to the good of others, solving real problems in the most important areas of people’s lives.

Storacall offers the solution whether you’re recording to help manage complaints, provide support and training for staff or as a way to ensure that your organisation has irrefutable records of dialogue with the public.

The benefits of telephone call recording include:

• Staff protection
• Dispute verification
• Decision support and liability protection
• Improved customer satisfaction